Frequently asked questions
- If I have to send abroad which service I use?
- What are disadvantaged localities in Italy?
- Which service can I use for shipments to non-European countries?
- How can I obtain Proof of Delivery (POD) of the shipment?
- How can I monitor the progress of a shipment?
- What happens if the goods are damaged or lost?
- What must I do if I receive an attempted delivery notice?
- What must I do if I receive an undelivered goods notice?
- What happens if the consignee is absent when the shipment arrives?
- Who pays the transport expenses?
- Can I collect a shipment addressed to me from your operation centre?
- Can I take my goods straight to your operation centre myself?
- Can I have my goods delivered at a specific time?
- Can I have my goods picked up at a specific time?
- What sort of goods can I send?
- How must I pack the goods?
- Where can I send my goods?
- How long does it take to deliver a shipment?
- How much do shipments cost?
- Which documents do I need for a shipment?
- What must I do to request a shipment?